I have noticed that
not everyone is letting patrons know there are missing CDs, DVDs or that
items are damaged.
1. Always check to see
if correct number of discs or DVDs are in cases before checking
"in" or "out" an item, either from
delivery, book drop or from patron in person.
2. We have a dedicated
shelf for "DAMAGED OR MISSING ITEMS FROM PATRON" in workroom. Only
these items go on this shelf.
3. You are responsible
for letting the patron know about these items (either by phone or email).
4. After your contact
put note in said patrons record and record info on Log Sheet in
workroom. Also post note on item with date, initials, account#.
If there are any
questions please ask Doris Gipson.
Thank you
No comments:
Post a Comment